How much is the shipping cost?

We are offering FREE SHIPPING within Pakistan.

We charge USD 35 shipping charges for every international order.

Where Can I Receive My Order?

You can receive it at a private address (home, work, or a drop point), but never a post office box.

How long will my order take to arrive?

Orders will be delivered in 5-7 working days on regular days, and during sales will be delivered in 7-10 working days.
Orders placed on Saturday and Sunday or any gazetted holidays will be sent for processing on the next working day. During rush hours or delays in the verification of information, orders can face temporary delays. Orders placed through the online payment system have to go through a fraud status check, and once cleared by our payment processor, will be processed further. Payments will be collected from the shipping address for all cash-on delivery methods. Once the order is shipped, you will receive an email with contact tracking information. Be sure to check junk/spam folders as well.

Orders will be packed and shipped between Monday to Saturday, excluding public holidays.

Due to increased orders, please expect delays during the days of sale.

Which courier will deliver the order?

It depends on the delivery area and the type of shipment. When the order leaves our warehouse, we will send you an e-mail with the courier information and tracking details.

What happens if I’m not at home when the order is delivered?

The order will be at the courier warehouse; the courier will call for confirmation, and then it will be re-attempted. order will be re-attempted twice, and if not collected, the order will be returned to the shipper.

ORDER CANCELLATION

For cash-on-delivery orders, we follow the practice of verifying orders with a maximum number of 2 confirmation calls; if left unattended, your order will be canceled. Orders can be canceled upon the customer’s request at any time before they are processed. Zaha may cancel orders for any reason, which may include out-of-stock items, an incorrect mobile number or technical errors.